Privacy Policy
Privacy Policy
Effective Date: 1/1/24
Your Privacy Matters
At Trial by Fire Candle Co. ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website trialbyfirecandleco.com and when you interact with us through other means, such as email or social media.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase, create an account, or otherwise interact with our website.
- Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, and usage data through cookies and other tracking technologies to enhance your browsing experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and handling returns.
- To communicate with you about your orders, account, or customer service inquiries.
- To improve our website, products, and services based on your feedback and behavior.
- To send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
- To comply with legal obligations and prevent fraud.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our website is secured with industry-standard encryption technology.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping companies).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., law enforcement agencies).
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal information by logging into your account on our website.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Trial by Fire Candle Co
Michael Hoffman
info@txfcandles.com
484-213-1007